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The Reluctant Expert: Behind the Scenes of My Real Estate Podcast Appearance

Writer: melissa-gilbertmelissa-gilbert

Melissa Gilbert, founder of  Right Hand Real Estate Services was interviewed due to her extensive experience and expertise in this field. She provides a valuable perspective on how transaction coordinators empower agents to deliver exceptional service to their clients through leverage.





As an introvert who survives on podcasts while working from home, I was thrilled to join Lisa Spencer as a guest on "Real Estate Common Sense." In her second season, Lisa is shining a spotlight on the "Real Estate Dream Team," and I was invited to share insights into the pivotal role of transaction coordinators and how we elevate the experience for buyers and sellers. Here are some key insights from our conversation:


1. Passion for Impact: Transitioning from teaching to real estate over nine years ago, I discovered the rewarding impact of facilitating real estate transactions. Supporting agents and clients through these pivotal moments fills me with a unique sense of purpose.

2. Role of Transaction Coordinators: Transaction coordinators offer proactive contract-to-close support, enabling agents to prioritize client relationships while we handle the intricate details of each transaction.

3. Effective Communication: Clear communication is paramount for seamless transactions. Agents should include transaction coordinators in all email correspondence, articulate expectations clearly, and provide timely updates on any developments.

4. Boundaries and Responsibilities: While transaction coordinators assist with various tasks, there are delineated boundaries. Agents remain responsible for negotiations, approvals, and key client interactions.

5. Gratitude: Expressing gratitude for our dedicated team's positive work ethic and personal blessings, such as the joy of being a grandmother, adds richness to our professional and personal lives.


Being invited to join "Real Estate Common Sense" with host Lisa Spencer was a tremendous honor for me. While initially outside my comfort zone, I believe the experience went well, despite my southern accent being more pronounced than I realized. I'm genuinely thankful for the opportunity to share the insights I've gained through years of hard work in the real estate industry. I hope real estate agents find value in my insights on the podcast, inspiring them to enhance client relationships and streamline transactions. If one agent benefits, I'll consider it a success.





 
 
 

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